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Pete P.

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  • Does Hugo work with Uber, Lyft, or other food delivery services?

    1. Top articles

    Unfortunately our policies at Hugo do not extend to ride share driving or food delivery. This includes Uber, Lyft, Instacart, Door Dash, and other app-based services.

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote

  • Do you notify the DMV about my policy?

    1. My Hugo Policy

    Yes! Once you sign up with Hugo, our insurance partner will automatically send your new insurance information to the DMV.Keep in mind that it can take 3-5 days for the DMV’s system to update and re...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • I have a Hugo Flex plan - why does Hugo recommend I turn ON my insurance once a week?

    1. Using Hugo

    The following does not apply to members with a Hugo Basic plan. Our Hugo Basic Plan is designed to remain ON. If you have our Hugo Basic Plan and turn OFF, the DMV is notified of a lapse within 24 ...

    • Edited
    • 1 follower
    • 0 comments
    • 22 votes

  • If I turn OFF my insurance, will the DMV know? Do I stay registered?

    1. Using Hugo

    With our Hugo Basic plan, you can think of turning OFF your insurance as cancelling your insurance policy. When you turn OFF and cancel your policy, your carrier is obligated to notify the DMV of a...

    • Edited
    • 1 follower
    • 0 comments
    • 6 votes

  • Hugo is leaving California

    1. Top articles

    Our insurance partner, SafeAuto, is stopping operations in California. As a result, Hugo will no longer be able to provide services in California. Will I still have coverage? Yes, you will remain c...

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes

  • Does Hugo cover rental cars?

    1. Top articles

    If you have a Hugo Full Coverage plan, it's likely that you can rental coverage to your policy. Unfortunately, we don't offer rental coverage with our Flex or Basic plans.

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes

  • How does Hugo work?

    1. Using Hugo

    Depending on your state, Hugo offers up to three coverage options: Flex, Basic, and Full. Learn more about what each plan offers here. How Hugo works all depends on your coverage plan.If you have a...

    • Edited
    • 1 follower
    • 0 comments
    • 6 votes

  • How do I turn my insurance ON and OFF?

    1. Using Hugo

    Hugo offers three coverage options: Flex, Basic, and Full. Learn more about what each plan offers here. If you have a Hugo Flex Plan (IL and CA only):1. Log in to your Member Account: Tap the On / ...

    • Edited
    • 1 follower
    • 0 comments
    • 2 votes

  • What kind of car insurance policy does Hugo offer?

    1. Top articles

    Hugo offers three coverage options: Flex, Basic, and Full. Learn more about what each plan offers below. Flex PlanThe Hugo Flex plan is a pay-per-day liability policy. With Hugo flex, you can buy 3...

    • Edited
    • 1 follower
    • 0 comments
    • 10 votes

  • Can I get full coverage?

    1. Top articles

    If we offer full coverage in your state, you'll be able to view your full coverage quote by tapping the "Full" tab at the top of the quote screen. If you don't see this tab, then unfortunately we d...

    • Edited
    • 2 followers
    • 1 comment
    • 2 votes