How do I get my insurance card?

At Hugo, we don’t send paper insurance cards to our drivers. Instead, you can easily access proof of insurance in two ways.

If you have a Flex Plan:

1. Login to your Member Account. From the dashboard, click the Proof of Insurance tile. You can also click on My Insurance in the navigation menu, and then Proof of Insurance. You can only get proof of insurance when your coverage is turned ON.

2. Text PROOF to Hugo. We'll respond by sending you an active, up-to-date, digital proof of insurance card directly to your phone.

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If you have a Basic or Full Plan:

1. Login to your Member Account. From the dashboard, click the Proof of Insurance tile. You can also click on My Insurance and then Proof of Insurance. You can only get proof of insurance when your coverage is turned ON.

Text message commands are not supported with Basic and Full plans.


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