With our Hugo Basic plan, you can request a policy cancellation at any time by turning OFF your insurance. Here's how to do this:
1. Log in to your Member Account: Tap My Policy in the bottom bar.
2. Tap the On / Off toggle.
Turning your insurance ON is instant. When you turn your insurance OFF, we’ll let you know exactly when your coverage will end.
When you turn OFF, your policy is cancelled and you are no longer insured. To turn ON and drive insured, you must have at least 1 day of coverage in your account.