Your policy being filed with your state depends on when your insurance was last ON (active).
I just signed up for a Hugo policy, or recently reinstated my Hugo policy:
When you sign up for an insurance policy with Hugo – or reinstate/rewrite your policy after being OFF (canceled) – our insurance partner will automatically send your new insurance information to the DMV. This process takes 2-3 business days for the DMV’s system to update and reflect your new coverage. Unfortunately, we can’t make this move any faster.
Please know that you’re insured from the second your coverage was ON (active), and your policy will be filed to reflect this effective date.
I’ve been driving with Hugo for a while and my insurance has been ON (active):
If the state still does not show a record of your policy after 3 business days, complete the steps outlined here to file a help request and we’ll work with your carrier to re-submit your policy.
Thanks for driving with us!